1. What is Mray Lifesciences?
Mray Lifesciences is an Ayurvedic medicine wholesaler and trader offering safe, effective, and affordable herbal supplements across India. We focus on delivering authentic Ayurveda with trusted quality and fast shipping.
2. Are your products Ayurvedic and safe to use?
Yes. All our products are Ayurvedic proprietary medicines made from herbal extracts, natural ingredients, and traditional formulations. Every product follows quality standards and is safe when taken as directed.
3. Do I need a doctor’s prescription to buy your products?
No prescription is required for most Ayurvedic supplements.
However, if you have a medical condition, pregnancy, allergies, or are taking other medicines, we recommend consulting a physician.
4. Do you deliver all over India?
Yes. We ship our products to every state and city in India through reliable courier partners.
5. How long does delivery take?
Delivery time depends on location:
Metro Cities: 3–5 days
Other Cities: 5–7 days
Remote Areas: 7–10 days
We provide tracking details once the order is shipped.
6. How can I track my order?
Once your order is dispatched, you will receive an SMS or email with a tracking link. Simply click the link to check live courier updates.
7. What payment methods do you accept?
We accept:
UPI
Debit/Credit Cards
Net Banking
Mobile Wallets
Online Payment Gateway
Cash on Delivery (COD) may be available for select areas.
8. Can I return a product if I am not satisfied?
Returns are accepted only for:
Damaged or leaked items
Wrong product delivered
Expired product
Personal dissatisfaction or change of mind is not eligible for return due to the nature of medicines.
9. What do I need to provide for return approval?
You must share a clear unboxing video recorded from start to end without cuts.
Without video proof, returns cannot be processed.
10. How long does it take to get a refund?
Once the returned product is inspected and approved, refunds are processed within 5–7 working days back to your original payment method.
11. Can I cancel my order?
You may cancel your order before it is shipped.
Once dispatched, cancellation is no longer possible.
12. Are your products suitable for all age groups?
Most products are suitable for adults.
Some products are formulated for children or specific age brackets.
Please refer to dosage instructions or consult a physician.
13. Are there any side effects?
Ayurvedic medicines are generally safe, but every body is different.
If you have allergies or pre-existing conditions, check ingredients before use or consult a doctor.
14. How should I store your products?
Store products in a cool, dry place away from direct sunlight.
Keep out of reach of children.
15. How do I contact customer support?
You can reach us at:
📞 +91 9582521805 ,+91 7007430770
📩 mraylifesciences@hotmail.com
🕒 Support Available: Monday–Saturday, 10 AM to 7 PM
16. Are the products authentic and original?
Yes, all products listed are 100% genuine, manufactured and supplied directly by Mray Lifesciences with strict quality control.
17. Do you offer bulk ordering or wholesale rates?
Yes. If you need bulk quantities or reseller discounts, contact our sales team for wholesale pricing.
18. How often should I take the medicines?
Dosage differs from product to product.
Always follow the instructions on the label or the advice of your physician.