Return & Refund Policy

1. Return Eligibility

Return accepted only if:

  • Product is damaged or leaked

  • Wrong product sent

  • Product is expired


2. Conditions

  • Complaint must be raised within 48 hours of delivery

  • Unboxing video is required

  • Product must be unused and unopened

  • Product must be returned with original packaging


3. Non-Returnable Items

  • Opened bottles

  • Used medicines

  • Products without packaging

  • Items purchased during special offers or clearance sales


4. Refund Process

  • Inspection will be done after product is received

  • Refund will be issued within 5–7 working days

  • Refunds will be credited to the original payment method

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