1. Company Overview
Mray Lifesciences is an Ayurvedic medicine wholesaler and trader offering affordable, effective herbal supplements and wellness products. We ship our products across India.
2. Use of Website
You must be at least 18 years old to place an order.
You agree to use the website for lawful purposes only.
We reserve the right to update or modify these terms at any time.
3. Product Information
All Ayurvedic products listed on our website include ingredients, usage instructions, and safety information.
Actual product packaging may vary slightly from the images.
Information provided is for general awareness only and not a substitute for medical advice.
4. Orders & Payments
Orders are confirmed only after successful payment.
We accept major online payment modes (UPI, card, wallet, net banking).
Mray Lifesciences reserves the right to cancel any order in case of incorrect pricing, stock issues, or suspicious activity.
5. Shipping & Delivery
We ship all over India via trusted courier partners.
Delivery timelines vary by location (typically 3–7 business days).
We are not responsible for delays caused by courier partners, natural disasters, or unforeseen events.
6. Returns, Refunds & Replacement
Because products are medicines & consumables, returns are accepted only under the following conditions:
Product delivered is damaged or leaked.
Wrong product received.
Product has crossed its expiry date at the time of delivery.
Conditions:
Request must be raised within 48 hours of delivery.
Unboxing video may be required for verification.
Refund will be processed within 5–7 business days after approval.
No returns are accepted for opened, used, or tampered products.
7. Pricing & Offers
Prices may change without prior notice.
Discounts and offers are applicable only for the valid duration.
No two offers can be combined unless mentioned.
8. Health Disclaimer
All products are based on Ayurvedic formulations.
Results may vary from person to person.
Use only as per dosage instructions or as directed by a physician.
Mray Lifesciences is not responsible for misuse or self-medication.
9. Privacy Policy
We respect your privacy. Any personal information collected is used only for processing orders, improving services, and communication. We do not share customer information with third parties except courier partners.
10. Limitation of Liability
Mray Lifesciences is not responsible for:
Any allergic reaction or side effect due to ingredients.
Misuse or overconsumption of any product.
Technical issues on the website, payment gateway errors, or third-party failures.
11. Contact Information
For order–related issues, support or queries:
Mray Lifesciences
📞 Customer Support: +91 9582521805 , +91 7007430770
📩 Email: mraylifesciences@hotmail.com